Free cancellation up to 24 hours before
Free cancellation up to 24 hours before
This document contains the General Terms and Conditions of Use and Contracting (hereinafter, 'the General Terms') which, together with the Privacy and Cookies Policy, govern the access and use by the User (hereinafter, 'the User') of the Website https://www.wiberrentacar.com/ (hereinafter, 'the Website'), as well as the contracting of services through it. By accepting this document, the User declares:
The use of the Website grants the status of User and implies acceptance of all the terms included in this document. The User must carefully read this document each time they visit the Website, as it may be subject to modifications.
The owner of the Website reserves the right to make, at any time and without prior notice, any modification or update to the contents and services outlined in this document and, in general, to all elements that make up the design and configuration of the Website.
1. General Information of the Website
In compliance with the provisions of Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the general information of the Website is provided below.
Owner: Wiber Rent a Car Spain, S.L.
Registered Office: Calle Ciscar, 39, 12003, Castellón - Spain.
C.I.F.: B12995866
Email : marketing@wiberrentacar.com
Phone: +34 964 01 00 00
Registration Data: Registered in the Mercantile Registry of Castellón, volume 1741, folio 136, sheet CS-40411, first registration.
2.Access to the Website and Registration
Simple access to the Website is free, except for the cost of the connection through the telecommunications network provided by the access provider contracted by the User.
In general, access to the content of the Website will not require User registration, although the use of certain services may be subject to prior registration.
The data entered by the User must be accurate, current, and truthful at all times. The registered User will always be responsible for the data they enter. In this regard, the User will be liable in any case for the data they have provided.
3. Rules for Using the Website
The User agrees to use the Website as well as all its content and services in accordance with the law, morality, public order, and this document. Likewise, the User agrees to make appropriate use of the services and/or content of the Website and not to use them to carry out illegal or criminal activities that infringe the rights of third parties and/or violate intellectual and industrial property regulations, or any other rules of the applicable legal system.
By way of example and in no case limiting or excluding, the following is prohibited:
Failure by the User to comply with any of the above obligations may result in Wiber Rent a Car taking necessary measures, including the deletion or blocking of the User's account.
Wiber Rent a Car reserves the right of admission.
4. Conditions for renting a car with Wiber Rent a Car.
The purpose of Wiber Rent a Car is to inform and provide good faith access to the vehicle rental services offered, grant the possibility to book them, and communicate Wiber Rent a Car’s commercial proposals. This service is solely directed towards retail services (consumers and users).
The products and services that Wiber Rent a Car may provide to Users will require, as necessary, prior acceptance of the General Terms of Service displayed on the screen, and will be subject to the specific conditions of the requested service.
According to current regulations, the User may cancel the reservation at any time up to 24 hours before the scheduled time without additional cost. Improperly canceled charges by the user in the case of credit card payment, under current legislation, may result in the obligation to pay damages by the User.
The scope of the vehicle rental service is limited to Spanish territory.
Wiber Rent a Car reserves the right to temporarily suspend the 'wiberrentacar.com' service without prior notice. Additionally, Wiber Rent a Car may restrict specific offers in terms of the number of days they are available, the vehicle category or model, or the branch or location where the offer is provided. Reservations with fraudulent intent or that constitute unfair competition against Wiber Rent a Car are strictly prohibited and may be canceled by Wiber Rent a Car.
The applicable law for the content reflected on the Wiber Rent a Car pages will be Spanish law, subject to the jurisdiction of the competent Courts and Tribunals in Spain.
The free and voluntary activation of the 'wiberrentacar.com' service by the User constitutes the explicit acceptance of these terms.
The User is aware that the vehicles they rent may not be owned by Wiber Rent a Car but by third-party vehicle providers. For these purposes, the User acknowledges that, in the case of traffic fines, their data may be communicated to these vehicle owner and provider companies for the purpose of identifying the driver.
5. Hiring process at Wiber Rent a Car
The hiring process for vehicle rental through Wiber Rent a Car is as follows:
a. The User must access the website www.wiberrentacar.com and select the dates they wish to rent a vehicle and the location where the vehicle will be picked up.
b.Once the User has selected the location and date they wish to rent the vehicle, they must select the vehicle to rent from a list of vehicles displayed on the website. For each vehicle, Wiber Rent a Car provides information on the same website about its features/equipment (e.g., number of doors, maximum number of occupants, maximum luggage capacity, type of vehicle - manual or automatic, as well as its energy rating).
c. Once the User has chosen the vehicle that best suits their needs, they must select between two types of services: 'All inclusive' or 'Full/Full'. The User can see the prices of these two services and what benefits/services each of them includes.
d. Next, if the User deems it appropriate, they may contract additional services offered by Wiber Rent a Car through the website by clicking on the 'Show extras' button.
e. Finally, the User must choose the payment method for the services they are most interested in: Visa or Mastercard credit card, or select 'Pay on pickup'. Depending on the chosen payment method, Wiber Rent a Car may apply discounts, which the User can view when determining the 'Payment options'.
f. To complete the booking process, the User must fill in their personal details and click on the “Confirm my booking” button, after accepting these General Terms and Conditions.
g. The vehicle pick-up and drop-off locations will be those determined during the booking process.
6. Billing
The User knows and accepts that Wiber Rent a Car will only send invoices to the email address provided during the registration process. However, the User may request at any time to receive invoices in paper format by sending a request to reservas@wiberrentacar.com.
7. Incidents, complaints, claims, and requests for information
For any incident, complaint, claim, or request for information, the User can contact through any of the following means:
Wiber Rent a Car will respond to complaints as soon as possible and, in any case, within a maximum period of one month from the date of submission.
Wiber Rent a Car has complaint/claim/report forms that the User can request at the counters of the different branches.
8. Propiedad intelectual e industrial
All content on the Website, such as texts, photographs, graphics, images, icons, technology, software, links, and other audiovisual or sound content, as well as its graphic design and source codes, are the intellectual property of Wiber Rent a Car or have been licensed to Rent a Car by third-party rights holders and are protected by intellectual and industrial property rights.
The trademarks, trade names, or distinctive signs are the property of Wiber Rent a Car or third parties, and access to the Website does not grant any rights over them.
All Intellectual Property, Industrial Property, and Image rights over all original content published by the User on the Platform will be respected and recognized, with the User granting Wiber Rent a Car only the rights necessary for the proper exploitation and promotion of the service and the Website by Wiber Rent a Car, worldwide. This transfer of rights is limited to the use by Wiber Rent a Car for the exploitation and promotion of the Website while the User is registered on the Website.
Wiber Rent a Car will not be responsible for the use that third-party Users make of their own or third-party content on the Website, and is exempt from all liability in this regard.
9. Linked content and services through the Website
The service for accessing the Website includes technical linking devices, directories, and even search tools that allow the User to access other pages and internet portals (hereinafter, “Linked Sites”). In such cases, Wiber Rent a Car will only be responsible for the content and services provided on the Linked Sites insofar as it has actual knowledge of their illegality and has not deactivated the link with due diligence. If the User believes there is a Linked Site with illegal or inappropriate content, they may notify Wiber Rent a Car, without this notification obliging the removal of the corresponding link.
In no case should the existence of Linked Sites imply the formalization of agreements with the parties responsible for or owners of them, nor should it imply Wiber Rent a Car's recommendation, promotion, or identification with the statements, content, or services provided.
Wiber Rent a Car does not know the content and services of the Linked Sites and is therefore not liable for any damages caused by the illegality, quality, outdatedness, unavailability, error, or uselessness of the content and/or services of the Linked Sites, nor for any other damage that is not directly attributable to Wiber Rent a Car.
10. Service Guarantee
At Wiber Rent a Car, we make our best efforts to ensure the continuity, security, and quality of the Website based on the current state of the art. However, we cannot guarantee the permanent availability and continuity of the Website’s operation, the absence of viruses or other elements that may alter your computer system, nor the reliability, usefulness, truthfulness, accuracy, completeness, and timeliness of the information contained on the Website. Therefore, we are not liable if any of these circumstances occur.
11. Nullity and ineffectiveness of clauses
If any clause included in these General Conditions is declared totally or partially null or ineffective, such nullity or ineffectiveness will only affect that provision or the part of it that is null or ineffective, with the remaining General Conditions remaining in effect in all other respects, and such provision will be considered as not included, in whole or in part.
12. Applicable Law
These General Conditions shall be governed and interpreted in accordance with Spanish law.
13. Competent Jurisdiction
In the event of a dispute between Wiber Rent a Car and the User, the latter may file their action before the Spanish courts corresponding to the domicile of Wiber Rent a Car, or before the courts of the place where the User is domiciled.
About cookies on this site
We use cookies to collect and analyse information on site performance and usage, to provide social media features and to enhance and customise content and advertisements.
Cookies used on the site are categorized and below you can read about each category and allow or deny some or all of them. When categories than have been previously allowed are disabled, all cookies assigned to that category will be removed from your browser. Additionally you can see a list of cookies assigned to each category and detailed information in the cookie declaration.
Some cookies are required to provide core functionality. The website won't function properly without these cookies and they are enabled by default and cannot be disabled.
CookieHub is a Consent Management Platform (CMP) which allows users to control storage and processing of personal information.
Cookies
Preference cookies enables the web site to remember information to customize how the web site looks or behaves for each user. This may include storing selected currency, region, language or color theme.
Analytical cookies help us improve our website by collecting and reporting information on its usage.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.
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AddThis is a social sharing tool that allows websites to easily integrate social media sharing buttons.
Cookies
Clarity is a user behavior analytics tool that helps you understand how users interact with your website.
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Marketing cookies are used to track visitors across websites to allow publishers to display relevant and engaging advertisements. By enabling marketing cookies, you grant permission for personalized advertising across various platforms.
Google Ads is an advertising service by Google for businesses that want to display ads on Google search results and its advertising network.
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A piece of code that lets businesses measure, optimise and build audiences for advertising campaigns.
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YouTube is a free video sharing website that makes it easy to watch online videos.
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Microsoft Advertising (formerly Bing Ads) is a service that provides pay per click advertising on the Bing, Yahoo!, and DuckDuckGo search engines.
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The cookies in this category have not yet been categorized and the purpose may be unknown at this time.
Cookies used on the site are categorized and below you can read about each category and allow or deny some or all of them. When categories than have been previously allowed are disabled, all cookies assigned to that category will be removed from your browser. Additionally you can see a list of cookies assigned to each category and detailed information in the cookie declaration.
Necessary cookies
Some cookies are required to provide core functionality. The website won't function properly without these cookies and they are enabled by default and cannot be disabled.
Name | Hostname | Vendor | Expiry |
---|---|---|---|
PHPSESSID | www.wiberrentacar.com | Session | |
Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages. | |||
PHPSESSID | app.wiberrentacar.com | Session | |
Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages. | |||
cookiehub | .wiberrentacar.com | CookieHub | 365 days |
Used by CookieHub to store information about whether visitors have given or declined the use of cookie categories used on the site. | |||
_vwo_sn | .wiberrentacar.com | 1 hour | |
Stores session-level information. (VWO) | |||
_vis_opt_s | .wiberrentacar.com | 100 days | |
The number of times the browser was closed and reopened. Tracks sessions created for a user. (VWO) | |||
_vis_opt_test_cookie | .wiberrentacar.com | Session | |
Session cookie generated to detect if the cookies are enabled on the browser of the user or not. It also helps in tracking the number of browser sessions a visitor has gone through. (VWO) |
Analytical cookies
Analytical cookies help us improve our website by collecting and reporting information on its usage.
Name | Hostname | Vendor | Expiry |
---|---|---|---|
_gid | .wiberrentacar.com | 1 day | |
Contains a unique identifier used by Google Analytics to determine that two distinct hits belong to the same user across browsing sessions. | |||
_gat | .wiberrentacar.com | 1 hour | |
Used by Google Analytics to throttle request rate (limit the collection of data on high traffic sites) | |||
_gat_ | .wiberrentacar.com | 1 hour | |
Used by Google Analytics to throttle request rate (limit the collection of data on high traffic sites) | |||
_ga | .wiberrentacar.com | 400 days | |
Contains a unique identifier used by Google Analytics to determine that two distinct hits belong to the same user across browsing sessions. | |||
_ga_ | .wiberrentacar.com | 400 days | |
Contains a unique identifier used by Google Analytics 4 to determine that two distinct hits belong to the same user across browsing sessions. | |||
uid | .criteo.com | 390 days | |
This cookie is one of the cookies used to track usage of the Addthis.com service. It allows a user to share a webpage with many social sites. | |||
MUID | .bing.com | Microsoft | 390 days |
Microsoft User Identifier tracking cookie used by Bing Ads. It can be set by embedded microsoft scripts. Widely believed to sync across many different Microsoft domains, allowing user tracking. | |||
CLID | www.clarity.ms | Microsoft | 365 days |
Identifies the first-time Clarity saw this user on any site using Clarity. | |||
_clck | .wiberrentacar.com | Microsoft | 365 days |
Persists the Clarity User ID and preferences, unique to that site, on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. | |||
_clsk | .wiberrentacar.com | Microsoft | 1 day |
Connects multiple page views by a user into a single Clarity session recording. | |||
MR | .c.bing.com | Microsoft | 7 days |
Used by Microsoft Clarity to indicate whether to refresh MUID. | |||
SM | .c.clarity.ms | Microsoft | Session |
This cookie is installed by Clarity. The cookie is used to store non-personally identifiable information. The cookie is used in synchronizing the MUID (Microsoft unique user ID) across Microsoft domains. | |||
MUID | .clarity.ms | Microsoft | 390 days |
Microsoft User Identifier tracking cookie used by Bing Ads. It can be set by embedded microsoft scripts. Widely believed to sync across many different Microsoft domains, allowing user tracking. | |||
MR | .c.clarity.ms | Microsoft | 7 days |
Used by Microsoft Clarity to indicate whether to refresh MUID. | |||
_cltk | Microsoft | Session | |
This cookie is installed by Microsoft Clarity tool and stores information about how visitors use the website | |||
vwo_apm_sent | Persistent | ||
visitor-id | .media.net | 365 days | |
This cookie serves an analytical purpose by gathering information about the visitor. It is set by media.net. | |||
_vwo_uuid | .wiberrentacar.com | 365 days, 6 hours | |
It generates a unique id for every visitor and is used for the report segmentation feature in VWO, and it also allows you to view data in a more refined manner. (VWO) | |||
_vwo_ds | .wiberrentacar.com | 30 days | |
Stores persistent user-level data for Track (goals, funnels) and Analyze (heatmaps, recordings, form analytics) (VWO) |
Marketing cookies
Marketing cookies are used to track visitors across websites to allow publishers to display relevant and engaging advertisements. By enabling marketing cookies, you grant permission for personalized advertising across various platforms.
Name | Hostname | Vendor | Expiry |
---|---|---|---|
_vwo_uuid_v2 | .wiberrentacar.com | Visual Website Optimizer | 366 days |
Calculates Unique Traffic On a website | |||
YSC | .youtube.com | Session | |
This cookie is set by YouTube video service on pages with YouTube embedded videos to track views. | |||
VISITOR_INFO1_LIVE | .youtube.com | 180 days | |
Set by YouTube and used for various purposes, including analytical and advertising. | |||
_fbp | .wiberrentacar.com | Meta Platforms | 90 days |
Facebook Pixel advertising first-party cookie. Used by Facebook to track visits across websites to deliver a series of advertisement products such as real time bidding from third party advertisers. | |||
IDE | .doubleclick.net | Google Advertising Products | 390 days |
Used by Google's DoubleClick to serve targeted advertisements that are relevant to users across the web. Targeted advertisements may be displayed to users based on previous visits to a website. These cookies measure the conversion rate of ads presented to the user. | |||
CMID | .casalemedia.com | Casale Media | 365 days |
Cookie is set by Casale Media. The main business activity is linked to advertising and tracking the products users are looking at. | |||
CMPS | .casalemedia.com | 90 days | |
Cookie is set by Casale Media. The main business activity is linked to advertising and tracking the products users are looking at. | |||
CMPRO | .casalemedia.com | Casale Media | 90 days |
Cookie is set by Casale Media. The main business activity is linked to advertising and tracking the products users are looking at. | |||
criteo | exchange.mediavine.com | Criteo SA | 14 days |
Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers. | |||
demdex | .demdex.net | Adobe Audience Manager, Adobe Experience Platform | 180 days |
Audience Manager sets this cookie to assign a unique ID to a site visitor. The demdex cookie helps Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modeling, reporting, etc. | |||
tvid | .tremorhub.com | 365 days, 6 hours | |
Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers. | |||
dpm | .dpm.demdex.net | Adobe Audience Manager, Adobe Experience Platform | 180 days |
Adobe Audience Manager - data management platform uses this cookie to record information around synchronization of IDs. | |||
lastExternalReferrer | Meta Platforms | Persistent | |
Detects how the user reached the website by registering their last URL-address. | |||
lastExternalReferrerTime | Meta Platforms | Persistent | |
Detects how the user reached the website by registering their last URL-address. | |||
VISITOR_PRIVACY_METADATA | .youtube.com | 180 days | |
_gcl_au | .wiberrentacar.com | Google Advertising Products | 90 days |
Used by Google AdSense to understand user interaction with the website by generating analytical data. | |||
SRM_B | .c.bing.com | Microsoft | 390 days |
This cookie is installed by Microsoft Bing. Identifies unique web browsers visiting Microsoft sites. | |||
ANONCHK | .c.clarity.ms | Microsoft | 1 hour |
Used to store session ID for a users session to ensure that clicks from adverts on the Bing search engine are verified for reporting purposes and for personalisation | |||
receive-cookie-deprecation | .criteo.com | 390 days | |
Privacy Sandbox testing cookie to preview how site behavior and functionality work without third-party cookies. | |||
cto_bundle | .wiberrentacar.com | Criteo SA | 395 days, 10 hours |
Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers. | |||
cto_bundle | .criteo.com | Criteo SA | 390 days |
Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers. | |||
XANDR_PANID | .adnxs.com | 90 days | |
Used by Xandr to store a unique randomly generated value that enables the Platform to distinguish browsers and devices. | |||
receive-cookie-deprecation | .adnxs.com | 90 days | |
Privacy Sandbox testing cookie to preview how site behavior and functionality work without third-party cookies. | |||
uuid2 | .adnxs.com | 90 days | |
This cookie contains a unique randomly-generated value that enables AppNexus to distinguish browsers and devices. This information is used by clients to select advertisements for delivery by the Platform, and to measure the performance of, and attribute payment for, those advertisements. | |||
_rxuuid | .1rx.io | Adform A/S | 365 days |
Used by Adform and its partners to identify a visitor to serve relevant advertising. | |||
_rxuuid | .targeting.unrulymedia.com | Adform A/S | 365 days |
Used by Adform and its partners to identify a visitor to serve relevant advertising. | |||
anj | .adnxs.com | 90 days | |
Used by AppNexus and contains data denoting whether a cookie ID is synced with their partners. | |||
ab | .agkn.com | 365 days | |
This cookie generates targeted ads by registering the user's movements across websites. The cookie is issued by Aggregate Knowledge | |||
__Secure-ROLLOUT_TOKEN | .youtube.com | 180 days |
Other cookies
The cookies in this category have not yet been categorized and the purpose may be unknown at this time.
Name | Hostname | Vendor | Expiry |
---|---|---|---|
ApplicationGatewayAffinityCORS | wiberrentacar.com | Session | |
ApplicationGatewayAffinity | wiberrentacar.com | Session | |
ApplicationGatewayAffinityCORS | www.wiberrentacar.com | Session | |
ApplicationGatewayAffinity | www.wiberrentacar.com | Session | |
opt_out | .postrelease.com | 365 days | |
mv_tokens | exchange.mediavine.com | 14 days | |
mv_tokens_eu-v1 | exchange.mediavine.com | 14 days | |
am_tokens | exchange.mediavine.com | 14 days | |
am_tokens_eu-v1 | exchange.mediavine.com | 14 days | |
tv_UICR | .tremorhub.com | 30 days | |
data-c | .media.net | 30 days | |
cto_bundle | Persistent | ||
Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers. | |||
idDelegacion | Persistent | ||
data-c-ts | .media.net | 30 days | |
stellarVisitorId | Persistent | ||
stellar_session | Persistent | ||
stellar__cache | Persistent | ||
_gcl_ls | Persistent | ||
vwoSn | Persistent | ||
_vis_opt_exp_32_combi | .wiberrentacar.com | 100 days |
Our vendors are listed below. You can expand each vendor to view further details and modify consent for services.
Cookies
Cookies
Cookies
CookieHub is a Consent Management Platform (CMP) which allows users to control storage and processing of personal information.
Cookies
Cookies
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.
Cookies
YouTube is a free video sharing website that makes it easy to watch online videos.
Cookies
Google Ads is an advertising service by Google for businesses that want to display ads on Google search results and its advertising network.
Cookies
A piece of code that lets businesses measure, optimise and build audiences for advertising campaigns.
Cookies
Microsoft Advertising (formerly Bing Ads) is a service that provides pay per click advertising on the Bing, Yahoo!, and DuckDuckGo search engines.
Cookies
Clarity is a user behavior analytics tool that helps you understand how users interact with your website.
Cookies
Cookies